Transformational leadership Essay Example for Free

Transformational leadership Essay Does Academic Leaders influence Staffs’ Commitment to Service Quality in Malaysia? This paper discussed the relationship between leadership style of transformational and the commitment to service quality among academic staffs in public and private Malaysian Universities. It has been argued that excellent service quality performance is one of the key factors in building niche and having competitive edge that separates one from its competitors nationally and globally. Total useable questionnaires were 387 with a response rate of 36 percent. The result revealed that there is a significant relationship between transformational leadership style and commitment to service quality among academic staff at the Malaysian universities. This study implies to the policy makers and academic leaders at the universities that they should focus in developing their academic staff, by tapping their potentials, inspiring them, promoting collaboration, motivating and reinforcing positive attitudes towards commitment to service quality. Future study should consider alternative modes of enquires such as employing the longitudinal method of data collection design and a nationwide survey covering samples from the whole population of the higher institutions of learning in Malaysia that would be more significant in making generalizations . Keywords: Service quality, Transformational Leadership, Commitment to Service Quality, Malaysia 1. Introduction Existing literature on education indicates a motion towards â€Å"educational excellence† which is about world class branding, marketable academic programmes, research activities and facilities in attracting and retaining foreign and local students (Isahak, 2007), but how does one compete to be different?Governing bodies, in Malaysia such as the Malaysian Qualification Agency (MQA) provide accreditation to quality programmes that fulfill certain standards. But how do Malaysian Universities attempt to remain competitive and maintain a sustainable growth in this volatile environment where programmes seen to be globally homogeneous in nature, competitive in terms of pricing, and significant in location and branding? Hudson et al. (2004) argued that excellent service quality performance is one of the key factors in building market niche and a competitive edge that separates one from its competitors. Sim and Idrus (2004), Jusoh et al. (2004), and Sahney et al, (2008) concurred and uphold the notion that commitment from the academic staff in the education sector to the overall organizational goal such as in the delivery of high service quality is a better strategy as in the case of customer retention and satisfaction. Unfortunately, not much attention has been given to the issue of commitment to service quality among the academic staff in the higher education sector. There is an increasing thought supporting the idea that students‟ evaluation of service quality in the Malaysian universities is to a large extent influenced by the way they are treated by the customer contact employee notably the academic staff (Hasan et al., 2008; Ismail Abiddin, 2009). Past researches have also suggested that some universities in Malaysia were losing students because their standard of service quality was not up to the expectation of the students (Jain et al., 2004; Firdaus, 2006; Latif et al., 2009). It was reported that the level of service quality in the Malaysian universities was just mediocre (Jusoh et al. 2004; Sim Idrus, 2004; Hasan et al., 2008, Ismail Abiddin, 2009). This arises concern in the way the students‟ are being treated or handled. The implication of these students‟ withdrawals may not only be costly to the students‟ potential success in their career but also to the universities‟ reputation, operational and manpower costs (Curry, 2001). But  the greatest loss of all will be in terms of potential knowledge workers to the nation. Studies on „commitment to service quality‟ are important and necessary but unfortunately there is still little progress in research in this area. Embracing commitment to service quality is mainly to bring about financial growth and an image of sustainability to service organisations. Many questions about what really motivates commitment to service quality among academic staff remains unanswered, particularly in the context of education. Past leadership literatures have associated transformational leaders to organizational commitment, such as to service quality delivery (Jabnoun Rasasi, 2005); building relationships with customers (Liao Chuang, 2007); students engagement with schools (Leithwood Jantzi,1999) and towards school reforms (Geijsel et al., 2003). Nevertheless, empirical research on transformational leadership and commitment of academic staff to service quality is not extensive and in most past studies, their focus was on management or based on the analysis of the customer level. Individual focus, specifically on the study of academic staff is limited in developing countries, such as Malaysia. Therefore, the objective of this research was to examine the relationship between transformational leadership style and the academic staff‟s commitment to service quality at Malaysian Universities. Based on the findings of this research, it is hope that it would also provide some information and understanding that will assist the leaders and policy makers of the Malaysian Universities as employers to realize the contributions of their academic staff in securing profitability and wealth through the commitment of good service quality. 2. Literature Review 2.1 Commitment to Service Quality Studies on the commitment to service quality in education literatures follow the same footpath as the general definition of affective commitment. Affective commitment is defined by Meyer and Allen (1991) as â€Å"an employee‟s emotional attachment to, identification with and involvement in the organization†. Commitment to service quality is defined and understood as  Ã¢â‚¬Å"conformity to a specification† (Martin 1986; Witt Steward, 1996; O‟Neil Palmer, 2004) and in achieving â€Å"excellence† (Peters Waterman, 1982). Clark et al. (2009) defined commitment to service quality as the â€Å"dedication of employees to render service quality and the willingness to go beyond what is expected of them†. Past findings have also established that employees who are committed to the organization will remain loyal and are inversely related to turnover (Hartline et al., 2000; Elmadag et al., 2008). In such conditions, employees were known to spend more time and energy in assisting the organization realize its goals and they also put their own self interest aside (Porter et al., 1973; Tsai, 2008; Sohail Shaikh, 2004; Yiing Ahmad, 2008). O‟Neil (2000) in his study in higher education concurred on the importance of internal customer commitment to service quality as a means of gaining competitive advantage. Satisfied external customers, for example the students, were reported to spread by â€Å"word of mouth recommendations†, which is a powerful tool in marketing (Cuthbert, 1996). 2.2. Transformational Leadership Leaderships can be of many facets and visages. They differ in effectiveness in terms of consequences of their actions towards internal and external stakeholders. Since organizations today are facing many challenges, there is a need for leaders in organizations to contribute not only in terms of knowledge or ideas but also in making right the decisions and responding to the changes (Horner, 1997; Christie, 2002). According to Bass and Avolio (1990), transformational leaders will focus on developing their followers by tapping them of their potentials, inspiring them, promoting collaboration, motivating them and by reinforcing positive behaviours. Bass (1990) argues that transformational leaders are pertinent especially during turbulent times when rapid changes and globalization takes place. Barnett et al. (2001), Antonakis et al., (2003) and Kirkbride (2006) preferred to delineate transformational leadership based on five factors. They have adopted from Bass and Avolio‟s (1995, 1997) studies. The five components as suggested by Barnett et al. (2001), Antonakis et al. (2003) and Kirkbride (2006) are: individualized considerations, intellectual stimulation, inspirational  motivation, idealized influence (attributes) and idealized influence (behavior). Table 1 below presents the five components. Table 1: Five components of Transformational Leadership Variables Individualized considerations Characteristics Leaders who recognize their followers‟ individual differences and will treat them individually. Intellectual stimulation Leaders, who encourage problem solving abilities and risks taking. They also encourage their followers to re-examine any problem first and not making assumptions unbeneficial to the organization. Inspirational motivation Leaders, who have the ability to inspire and stimulate followers to perform well in accordance to their ability by giving them some sense of purpose. Leaders, who display attributes of charismatic and competence. They are confident in facing and solving problems and showing their powers for positive benefits. Idealized Influence (attributes) Idealize Leaders, who exhibit charismatic behavior that comes with a high sense of morality. They are trustworthy, honest, high integrity and are set to Influence achieve their mission and purpose (behavior) Source: Barnett et al. (2001), Antonakis et al. (2003) and Kirkbride (2006) In Malaysia, the study on transformational leadership styles is dominated in various business settings and in relation to diverse predictors such as job satisfaction ( Yusof Shah, 2008) and organizational commitment (Azman, Al-Banna, Zaidi, Hamran Hanim,2011). Yet, there is a lack of research done in exploring on the issue in relation to employee‟s commitment to service quality in education setting. In related studies by Lo, Ramayah and Min (2009) in manufacturing industry, they reported of a strong and positive relationship between transformational leadership style and employees‟ continuance organizational commitment. This view was further supported by Boon and Arumugam (2006) in their study in semiconductor setting in Malaysia. They studied the influence of corporate culture on organizational commitment and found that in a corporate culture that placed emphasis in teamwork, communication, training and development and rewards, employees in return have indicated a significantly higher commitment to the organization goals. Past study by Kasim (2010) had attempted to explore the relationship of transformational leadership on the issue of gender among the deans, deputy deans and heads of department at the higher institutions in Malaysia. It was found that there was no significant relationship between gender and leadership style of transformational. However, in this turbulent and ever changing environment, transformational leaders are much needed, especially when the educational leaders were experiencing threats of mergers or a total collapse and thus there in need of drastic changes in order to survive. 3. Research Model and Hypothesis The proposed research model is depicted in Figure 3.1 below. TRANSFORMATIONAL LEADERSHIP COMMITMENT TO SERVICE QUALITY Figure 3.1 : Conceptual Framework The hypothesized relationship between the dependent and independent variables is developed in the following paragraph. Due to their charismatic and visionary nature, transformational leaders tend to foster strong feelings of emotional attachments to the organization, team mates and superior‟s so much so that they are willing to â€Å"transcend their own self interest† for the organization and become partners (Narimawati, 2007). Employees who were under transformational leaders were also seen to exhibit a high sense of commitment in service organization (Emery Barker; 2007; Nguni et al.; 2006; McGuire Kennerly, 2006; Chen, 2004). As a result, the likelihood that transformational leadership styles would prompt high commitments especially when followers are made to realize that commitment to service quality will give their organization the competitive edge over other competitors and meet their customers‟ satisfaction. Based on this assumption, the following hypothesis is postulated: H1a: There is a significant positive relationship between transformational leadership style and the academic staff‟s commitment to service quality 4. Methodology and Research Design 4.1 Research Design This study was designed to investigate the relationship between independent variable of transformational leadership styles and dependent variable of commitment to service. The relevant units of analysis in this study focused on the academic staff in selected universities in Malaysia. Their perception of their immediate superiors such as the deans or heads of department or heads of schools were closely studied to identify their commitment to service quality. A quantitative cross sectional survey research was employed in this study. The survey was conducted on both public and private universities in Malaysia. Approximately 1076 questionnaires were sent out with a total of 387 responses. Overall the response rate was 36 percent which was slightly better than what was reported generally in the Malaysian context (Othman et al., 2001). To ensure similarity in characteristics, the  sample of respondent chosen was based on the following: i) a minimum academic staff‟s population of more than 150; and ii) the minimum number of ten (10) years of operation. Basically, universities were chosen due to geographical convenience for accessibility to the respondents. Past researches in the education context for examples: Arokiasamy et al. (2007), Noordin and Jusoff (2009) and Santhapparaj and Alam (2005) have also drawn most of their samples on the same basis and therefore have supported in terms of external validity of generalization of the findings (Ariffin,2006, Sakeran, 2005). 4.2 Survey Instrument The questionnaire for the study consists of three (3) sections meant to capture the variables related to the leadership style, commitment to service quality and also the demographic section related to the academic staff. Transformational leadership was measured by using 20 items adapted from a later version of MLQ instrument commonly known as MLQ 5x-short-forms. Although the factors that measure transformational leadership styles were distinctive, in this study a single dimensional construct for transformational style was adopted. This is in line with past empirical studies by Walumbwa et al. (2004, 2005) on transformational leadership construct. A recent modified version by Clark et al. (2009) was adapted in this study. A slight modification was made in order to complement the study context for measures for commitment to service quality items. Nine (9) items to measure the variable were selected. The items for both scale were measured on a 5-Point Likert-type scale, anchored by 1, â€Å"strongly disagree† through to 5, â€Å"strongly agree. To assess the reliability of the measurement items of all the variables, the researcher undertook Cronbach‟s Alpha coefficient analysis to test the reliability of the instruments. The instrument was tested for internal reliability and the following Table 2 demonstrates the scales generated. Table 2: Overall Internal Reliability Variables Transformational Leadership Style Commitment to service quality Reliability (Cronbach’s Alpha) 0.916 0.841 The reliability tests indicate an excellent reliability for all its components with a coefficient alpha of above 0.7 exceeding the minimum acceptable level as suggested by Nunnally and Berstein (1994). In order to ascertain that all the measurements in this study exhibits some degree of validity, content validity was conducted (Davis Consenza, 1988) in the pre-tested stage by soliciting the expert opinions of two professors from a university. After necessary modifications, the scale was also pre-tested to a set of respondents similar to the population as suggested by Davis and Consenza (1988). 5. Findings/ Discussion. Tables 3 below summarize the demographic profiles of the respondents. The sample also indicates that female respondents represented a slightly higher percentage of total samples (59%) when compared to the male respondents (41%). The majority of the respondents possessed Master degrees or others of similar level (71%) while 29 percent had completed their doctorate degree. Majority of the respondents were middle age of between 30 to 40 years of age (43%) followed by those between 40 to 50 years old (25%). About 18 percent of the academicians were younger of age of between 20-30 years. With reference to their experience in teaching, the sample showed a balance between those who had teaching experience of between 1 to 5 years (33%) and 5 to 10 years (28%).More than 47 percent of the respondents were from business faculty followed by faculty of information technology (12%). Table 3: Summary of Respondents’ Profile Variables Gender Frequency Percent Doctorate 113 29.20 274 70.80 20 30 Years 69 17.83 168 43.41 97 25.07 50 and above 53 13.69 1

Slaying the Dragon :: essays research papers

Slaying the Dragon gave the audience a look inside the world of Asian actresses. The entertainment industry is very different for women of Asian descent. I never realized how difficult it was for these women in the earlier years of the film industry. Even today, when asked to name famous Asian actresses, I had a hard time thinking of more than two or three.   Ã‚  Ã‚  Ã‚  Ã‚  The Asian women interviewed in this film spoke candidly about their experiences in the entertainment industry. This film shows a comprehensive look at media stereotypes of Asia and Asian American women since the silent era. One point that the film brought up was that many white women played Asian women in early Hollywood films. One actress who frequently played an Asian woman was Katherine Hepburn. I can’t imagine how insulted I would be if I was an Asian actress who was losing roles to an American woman.   Ã‚  Ã‚  Ã‚  Ã‚  The movie also showed the successes of Anna May Wong’s sinister dragon lady, Suzie Wong and the ’50s geisha girls and the Asian-American anchorwoman of today. One of the anchorwomen who was interviewed spoke about the stereotypes of exoticism and docility that have affected the perception of Asian-American women. She spoke about how her boss didn’t like when she stood up for herself and made radical decisions to cut her hair.   Ã‚  Ã‚  Ã‚  Ã‚  The stereotypes for Asians are never ended; generally we assume that they are quiet, smart, good in math and science and passive. This movie tried to devour these stereotypes and give the audience an inside look into the minds of the Asian women interviewed. I have a good friend from high school who is Korean and having grown up with her, I have watched her struggle with acceptance and trying to overcome these horrible stereotypes. When we reached our junior year in high school and began looking at colleges, she decided that she wanted to attend a college where she wouldn’t be one of the only Asian girls. Growing up in a small rural community, she often felt like an outcat in our white high school. She is now attending SUNY Buffalo and is very happy that she is in a more diverse community. Slaying the Dragon :: essays research papers Slaying the Dragon gave the audience a look inside the world of Asian actresses. The entertainment industry is very different for women of Asian descent. I never realized how difficult it was for these women in the earlier years of the film industry. Even today, when asked to name famous Asian actresses, I had a hard time thinking of more than two or three.   Ã‚  Ã‚  Ã‚  Ã‚  The Asian women interviewed in this film spoke candidly about their experiences in the entertainment industry. This film shows a comprehensive look at media stereotypes of Asia and Asian American women since the silent era. One point that the film brought up was that many white women played Asian women in early Hollywood films. One actress who frequently played an Asian woman was Katherine Hepburn. I can’t imagine how insulted I would be if I was an Asian actress who was losing roles to an American woman.   Ã‚  Ã‚  Ã‚  Ã‚  The movie also showed the successes of Anna May Wong’s sinister dragon lady, Suzie Wong and the ’50s geisha girls and the Asian-American anchorwoman of today. One of the anchorwomen who was interviewed spoke about the stereotypes of exoticism and docility that have affected the perception of Asian-American women. She spoke about how her boss didn’t like when she stood up for herself and made radical decisions to cut her hair.   Ã‚  Ã‚  Ã‚  Ã‚  The stereotypes for Asians are never ended; generally we assume that they are quiet, smart, good in math and science and passive. This movie tried to devour these stereotypes and give the audience an inside look into the minds of the Asian women interviewed. I have a good friend from high school who is Korean and having grown up with her, I have watched her struggle with acceptance and trying to overcome these horrible stereotypes. When we reached our junior year in high school and began looking at colleges, she decided that she wanted to attend a college where she wouldn’t be one of the only Asian girls. Growing up in a small rural community, she often felt like an outcat in our white high school. She is now attending SUNY Buffalo and is very happy that she is in a more diverse community.

Assessment as a Process of Making Judgements of Learners Knowledge

What is an assessment? Alan Rogers (1994, p172) defines assessment as collection of data on which we base our evaluation. According to Reece and Walker (2008, p5) assessment consists of tests and observations that we, as tutor, use to determine how well the students has achieved the objectives. Geoff Petty (2004, p449) writes that â€Å"Assessment measures the breadth and depth of learning†. Assessments are used in all areas and domain of everyday life, whether formal or informal, ranging from taking a written or practical driving test to claims for income support or acquiring life insurance on-line.Assessment is used to make a specific educational decision and is the process of evaluating the extent to which participants in education have developed their knowledge, understanding and skills. Assessment, both formative and summative, plays a significant part in the learning experience as it determines progression and enables learners to demonstrate that they have achieved their desired learning outcomes. There are generally two ways of assessment, formative and summative.According to Ashcroft and Forman-Peck (1994, p54) â€Å"Assessment is generally taken to mean a judgement about the progress (formative assessment) or achievement (summative assessment) of a particular student’s learning†. Reece and Walker’s (2008, p323) distinction between formative and summative is one to satisfy the needs of the society (‘summative’ assessment) and the other type of assessment is to help in both teaching and learning (‘formative’ assessment).Formative assessment is the assessment that takes place throughout the course or programme of study and is usually carried out by the assessor during mentoring and training. It provides feedback to both the learner and the assessor on how things are going and how learning can be improved. In contrast summative assessment is assessment of learning and is often used to determine what has been learnt or achieved in terms of acquired skills, knowledge and understanding at or towards the end of a course or programme of study.Further functions of assessment in learning and development are the measurement and recording of achievement, the identification of individual learners’ needs, that the assessment reflects the required standards and performance/assessment criteria and are fit for the purpose intended and that they contribute to quality assurance and the development of best practice. There are many reasons why we assess learners. Assessments enable tutors to measure learner’s progress towards their goal. And feedback can be given to help them such as outlining their strengths and weaknesses. Read also: Principles of Good Writing by L.A. HillFeedback is used to help learners learn and improve, and is the most important aspect of formative assessment. This can be given in various ways such as written, oral, in the form of graded/marked assignment etc. When giving feedback it is good practice to bear in mind the following points. It is important to give immediate feedback if possible; turn negative comment into constructive comments such as what to improve on before the next assessment; make assessment criteria clear, accurate and available; feedback to be clear, accurate and recorded; praise learner on achievement; encourage positive attitudes and make further suggestions.Learners can be encouraged through communication of how well they are doing and what skills and knowledge they are developing. I assess my students at regular intervals. Every time I ask a question to an individual or to a class I am assessing their knowledge and understanding. When I walk round the class watching students doing their tasks, checking their printouts, I am observing and noting against a checklist of expectations in my mind.When I receive or look at a printout from a mock exam I am comparing their performance with that which I would hope for from such a group or individual at such a stage in such a course at such a level. When giving verbal feedback to my learners, I use the following words of encouragement: very good, well done, brilliant, excellent, spot on. Throughout the delivery of a course I give my students formative, diagnostic and summative assessments and feedbacks.

The Media and Comparative Politics - 550 Words

Today, in our society, a major form of educating the public is through media. Media is constantly playing key roles for our political system along with informing the public with crucial knowledge about other countries. It has helped changed the way the human population interacts with each other as well as developing a more unified opinion among the subjects, which it affects. Media is a form of communicating with one another that tries to provoke a certain message. Usually it is opinionated in some way that persuades the audience to agree with what they are watching. We consider media to be television, radio, magazines, newspapers, etc. All of these forms have one sole purpose and that is to relay a message to its audience. Both positive and negative results can come from this. Usually it manipulates information for ones own benefit. In different governments, politicians as well as interest groups do this on a daily basis to persuade others to support their beliefs. Then media is bro ught up again when discussing comparative politics, playing a crucial role when comparing struggles among State borders. Government has heightened power when using the different forms of media because the dramatic influence the media plays to its viewers. Without the usage of media, we would be unable to obtain important information as fast and we would be unaware of other events taking place in our world. Media today, is what tries to build our world into one globally involved community. One ofShow MoreRelatedComparative Politics Essay1392 Words   |  6 Pagesdetail the reasons why the comparative method is a necessary tool in the belt of any political scientist. Comparative politics is one of three main subfields in political science, alongside political theory and international relations. While political theory deals with theoretical issues about democracy, justice et cetera, comparative politics deals with more empirical questions. To use an example cited by Daniele Caramani in ‘Comparative Politics’ (2011), comparative politics is not interested in whetherRead MoreEssay on Mass Medias Political Power967 Words   |  4 Pagesissues regarding media influence in politics 1. Does presentation and coverage affect voting behaviour and choices? 2. Do media have an impact on political struggle and decide nature of debates? Definitions of mass media Mass media are channels of communication through which messages flow, produced by a few for consumption by many people. As the messages go through the channels, they are distorted. When people receive mass-media messages, theyRead MoreGraduation Speech : Senior Honors Program1321 Words   |  6 Pagesfilm over the past sixty five years. Over the time period of 1950-2015, single mothers are continuously addressed throughout American politics in relation to both economic and moral conditions of the country. For an honors thesis I would be interested in researching the possibility of a relationship between the way single mothers are addressed and mentioned in politics, how they are subsequently portrayed in film, and how the general public conceptualizes this family structure. Thus my research questionRead MoreShould The Media Be Held Responsible For The Disproportionately Low Percentage Of Women, Ethnic Minorities, And Lgbtq1236 Words   |  5 PagesShould the media be held responsible for the disproportionately low percentage of women, ethnic minorities, and LGBTQ people in Canadian Politics? Ehsan Rahmanian Women and Comparative Politics 442 Professor Tracey Raney April 22 2016 1 These days, sexism in the media is one of the top issues confronting women in Canada. Female political candidates often experience a toxic environment that can adversely affect their campaigns. The constantly changing media scene regularly permits harmfulRead MorePolitics, Media Systems and Governance: The Battle over Public Opinion in Latin America693 Words   |  3 PagesA vast deal of effort has been done in comparative analysis in the field of political communication. However, following Pfetsch and Esser (2014), it is clear that this area of study is still under construction and several questions remain open. At the same time, an important part of the research in this area has been done in industrialized countries. A enormous region of more than half a billion people as Latin America represents a challenge to undergo appropriate inquiry in order to understandRead MoreEssay On Undisputed1260 Words   |  6 Pagesbetter understanding of sports spectators and participants in term s of their socioeconomic characteristics, media habits, and attitudes. The results depicted revealed participants are younger, better educated, have a larger proportion of males, and more likely to have better jobs than spectators. In terms of media habits, high male and female participants were found to be heavy users of sports media. Farred, Grant. â€Å"Cool as the Other Side of the Pillow.† Journal of Sport and Social Issues, vol. 24Read MoreMedia Coverage of Homicides Essay880 Words   |  4 PagesMedia coverage of news events can be disseminated to the general public in any number of different ways and media biases often â€Å"reflects certain organizational and/or professional preferences or values† (Bennett 2011, 173). In fact, Lundman (2003) points out â€Å"that journalists assess the newsworthiness of homicides occurrences using the relative frequency of particular types of murders and how well specific murder occurrences mesh with stereotypical race and gender typifications (357).† In additionRead MoreComparative Summary on ‚Äà ºthe Corporate Politics of Sign Values‚Äà ¹ by Goldman and Papson and ‚Äà ºMedia in the Mediated Marketplace‚Äà ¹ by Leiss Et Al.804 Words   |  4 PagesComparative Summary on â€Å"The Corporate Politics of Sign Values† by Goldman and Papson and â€Å"Media in the Mediated Marketplace† by Leiss et al. The chapter titled â€Å"The Corporate Politics of Sign Values† by Goldman and Papson (1996) and the chapter titled â€Å"Media in the Mediated Marketplace† by Leiss et al. (2005) both discuss how corporations and their advertising agencies attempt to better target consumers and sustain their interest toward advertisements. Goldman and Papson discuss how â€Å"corporateRead MoreTwo Party Preferred System in Australian Politics925 Words   |  4 Pagespotential of what a vote can represent is lost in political apathy and some could argue that this directly relates to how the leaders of the two main political parties continually compete for the populist vote. This environment is dominated by the media portrayal of our political parties and as a result of this, policies for the long term interests of the country have become secondary to short term wins (Marsh, 2010). In his article Marsh (2010) suggests that the Australian political system couldRead MorePolitical Participation in Hong Kong703 Words   |  3 Pagescumulative turnout rate was 53.05%. This statistic was satisfying since the average turnout rate from 1991 to 2008 was only about 45%. (Appendix 1) The Hong Kong citizen’s voting rate had an increasing trend, it implied they were willing to participate in politics than before. T Beside of participating in voting, Hong Kongers will organize the protest to fight for their basic needs. In the April of 2013, the workers started the 40 days dock strike in the terminals. There were 450 subcontractors of the Hong