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It is a good arrange to necessitate a good hygiene. Though centers would unremarkably have maintenance, prevention is even-tempered better than cure. Working in a c wholly center would frequently affect the social life of an agent as well collectible to the drastic change of roll, and that may arise to conflicts in tend and operation as well. Global, formerly surviven as veldt Events Inc. The headquarters of the friendship is in Magmata City operating in 30 locations. Their beas served are north intimately America, Europe, and Asia-Pacific. Currently this year, Sip Global has been held as the BestEmployer of the Year in the transnational CIT Awards. Working in a call center has always had its bring forth backs for the past century, when BOP (Business Process Outsourcing) was being catered by military control firms from opposite countries. And here in the Philippines, we usually encounter business men from the westside countries due to the differences in Labor Cost compared to their country. That is why deal from sip Global would have a sense of opportunity since they are works topical anestheticly but for a company that is divulgeside of the country.Business trips are roughly beats given by clients to the managerial team of the LOB or pedigree of Business. In any call center company, sip Global had some fare share of experience when it comes to labor instruction since the company has thread for over 34 years running. And we can note that there are main problems that Sip Global encounters. Some common problems within a call center industry would be Agent Absenteeism which directly is moved(p) by work memorandums that are sometimes forced by the forethought that is in contrary to the agents liking. Another would be Staff detrition.Since by default, agents know that there are a lot of call centers out there, they would materialise the one that suits to them. One factor is the schedule which the agent prefers, if it is for a twenty-f our hour period schedule or going to work at night prowl for the Hazard/ Night unalikeial pay. These 2 notable habits of a usual agent are directly affected by work schedule, consequently would always result on the same ending. This ascertain will throttle the effects of work schedule to the work performance and health conditions of a call center prole or agent at SIP Global.Specifically, it tends to respond to the following queries 1. What is the demographic profile of the respondents in terms of 1. 1 Age 1. 2 Gender 1. 3 Marital status 1. teaching method 2. The c at oncerns that you encounter due to your schedule 2. 1 Social life 2. 2 Family 2. 3 give lessons 2. 4 Curricular activities OBJECTIVE OF THE STUDY The study has the following objectives to attain the thesis entitled The effects of work schedule to the work performance and health conditions of a call center worker or agent at SIP Global to find out how work schedules affect an employee in SIP Global.These are the following objectives that the researchers would like to attain To determine the demographic profile of the respondents in terms of age, gender, marital status and educational background To determine the effects of work schedule to the work performance and health conditions that may affect social life, family, school and other curricular activities. To determine what other alternatives can the agents do to parry the effects on their health and work performance with a rugged schedule.Traditionally, absenteeism has been viewed as an indicator of poor individual performance, as well as a breach of an implicit contract between employee and employer it was seen as a management problem, and framed in economic or quasi- economic terms. Attrition are reduction in the number of employees or participants that occurs hen people leave because they resign, retire, etc. , and are not replaced. Labor Cost is a part of wage-bill or payroll that can be specifically and consistently assigned to or associated with the manufacture of a product, a particular work order, or provision of a good.Firms are typically associated with business organizations that practice law, but the term can be used for a big variety or business operation units. Habit is a twist of behavior that is repeated regularly and tends to occur unconsciously. Business process outsourcing is a subset of outsourcing that involves he contracting of the operations and responsibilities of specific business functions (or processes) to a third-party service provider. LOB Line of Business is a general term which a great deal refers to a set of one or more highly link products which service a particular customer transaction or business need. Introduction This portion of the study presented various write-ups, articles, studies, reports and related literatures, both unknown and local about cultural preservation and other issues and concerns brought by agents local and international. Foreign Literature Accord ing to Kennedy (201 1), productivity is the efficient creation of goods and services. productivity is a product of various factors it can be the workplace much(prenominal) as lightning, ventilation and sanitation.If they are not favorable, they reduced productivity. Employees are the most important productive imaginativenesss of the organization. If they are trained and treated properly, they are satisfactory of attaining peak performance. For this reason, progressive business enterprises never stop developing their employees by means of education and training, whatever financial needs their employees have, they get their companies assistant. Capron (201 1), stated that all human beings must deal with the passing of time.Different cultures emphasize a different ways of understanding and managing time, including whether time is viewed as a scarce resource to be saved and spent wisely or a series of moments to savor whether people should manage their time by doing one social fu nction at a time or many things at once whether the people should focus primarily on the past, present, or future. These assumptions have implications for day to day time management and coordination, as well as for strategical planning. According to Heaven et al. (2010) work may be stressful when we sense that we do tot have enough time to complete the work.We may wish to find a better way to manage our time. This could admit a number of things, such as proportioning tasks and developing plans to achieve goals. As donated by Levity et al. (2010) managing time effectively is one of the keys to become an efficient worker. fit these time management tips to increase your productivity be on time determine your priorities & plan your work around them use time management tools develop your good time management habits keep your work nation well-organized expect that adjusting to your new Job take some time